Our promise to you

Orders – all day, every day

  • Our warehouse is open from 4am and orders can be placed by email, phone, fax or using EDI at anytime
  • Our office is open from 8am — 5.30pm with a dedicated Customer Services team to take your orders and answer questions
  • We can take overnight orders for next day delivery on our vans

Communication – every week

  • AdLib is our weekly personalised email which advises customers of changes of vintage, price, pack size or closure for the wines you buy from us

Deliveries – every day

  • We have our own Duty Paid warehouse in central London giving us the flexibility to meet our customers delivery needs
  • Our dedicated vans and drivers deliver the next day to customers in London
  • We have scheduled van runs to the home counties, Edinburgh, Glasglow and the West Country each week, with our own vans and drivers, giving you the reliable delivery service you expect and need
  • Throughout the UK, for those customers not covered by our own vehicles, we use a safe and reliable courier service for next day delivery
  • Our bonded warehouse provides a two day service to most of the UK for larger wholesale orders

Helping you sell wine – all year round

Our marketing department and sales team are happy to help you with:

  • Winemaker visits and customer tastings
  • Wine list compilation and design
  • Bespoke point of sale material
  • Detailed information and fact sheets on all wines
  • All our sales team is available to run staff training and many are qualified as trainers with the Wine and Spirit Education Trust (WSET)