Current openings

As one of the fastest growing companies in the wine trade, we are always interested in talented people for every department.

We are currently recruiting for the following roles —

Invoicing Assistant

posted 03rd December, 2014

An opportunity has arisen for an Invoicing Assistant to join us in January 2015.  This role requires an individual who is customer focused with a genuine willingness to help deliver exceptional customer service. 

Reporting to the Invoicing Manager, you will be responsible for the following:

- Issuing customer invoices within agreed timescales
- Checking daily sales reports for pricing and margin discrepancies, investigating and resolving any issues
- Setting up customer special prices and discounts accurately
- Investigating and resolving invoice queries from customers and sales employees

Credit Notes
- Processing customer returns and other credit notes within agreed timescales
- Investigating errors, resolving them and identifying solutions to ensure they are not repeated
- Recording service failures accurately for management reporting
- Assist in managing inbound queries and responding to them within agreed timescales
- Liaise with the warehouse, customer service departments and external suppliers to resolve problems

Skills & experience:

- Excellent attention to detail and accuracy
- Able to investigate complex problems and see them through to resolution
- A confident communicator in person, by phone or by email with customers as well as having the ability to communicate effectively with other departments, and all levels within the business
- Able to work unsupervised, prioritise work and manage own workload
- Enthusiastic with a can-do attitude
- Strong IT skills with the ability to interrogate systems to find the information required
- Experience in a similar role, or an Accounts Payable/Receivable position would be an advantage

Wine knowledge is not a pre-requisite but a willingness to learn is.

Salary & benefits:

Salary is dependent on experience with the following:

- Personal Bonus of up to 5% of basic salary based on performance against key objectives
- Participation in discretionary Company bonus scheme
- 22 days holiday rising to 25 days
- Stakeholder pension scheme
- Discounted wine

Located in Clapham North, south west London, Liberty Wines is an award-winning company that offers excellent opportunities for training and development alongside a great working environment.

Please apply with covering letter and CV to: